Privacy notice
This privacy notice explains how we collect, use, and protect your personal information when you visit our website and interact with our services. We are committed to safeguarding your privacy and ensuring the security of your personal information.
1. Information we collect
We collect the following types of personal information:
Name: We collect your name when you provide it to us voluntarily, such as when you fill out a contact form or subscribe to our services.
Email Address: Your email address is collected when you submit queries or contact us via email.
IP Address: We collect your IP address from server logs to help manage and operate our website effectively.
2. How we use your personal information
We use the personal information we collect for the following purposes:
To Respond to Queries: We use the information you provide, such as your name and email address, to respond to inquiries, provide customer support, and address any feedback or concerns you may have.
To Manage the Site: We may use your IP address, collected from server logs, to help manage and operate our website effectively, ensure security, and analyse website traffic patterns.
3. Legal basis for processing
We process your personal information based on the following legal grounds:
Legitimate Interests: We process your personal information based on our legitimate interests in managing and operating our website, providing customer support, and responding to inquiries.
4. Data sharing and disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy notice or as required by law.
5. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy notice and to comply with legal obligations.
6. Your rights
You have the following rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
7. Contact us
If you have any questions, concerns, or requests regarding this privacy notice or our privacy practices, please contact us.
8. Changes to this privacy notice
We may update this privacy notice from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated privacy notice on our website.
Effective Date: 1 February 2024